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Download the Windows installer from the download page and run it. Sutido is ready to use in under a minute, and later updates are small differential downloads.

Yes. The Free tier is the real client — all six engines, IntelliShell, the full results grid, delete recovery — with no time limit. Pro features like SSH tunneling require a paid subscription.

MongoDB (including legacy servers 3.6 and 4.0), PostgreSQL, Microsoft SQL Server, Aerospike, ClickHouse, and Elasticsearch — each with its own native query dialect.

Yes. Paste your Atlas connection string into the connection manager and you're ready to go. Sutido also handles self-hosted and legacy MongoDB servers.

Common causes are firewall rules, wrong credentials, or the server not being reachable from your network. Check the connection string first; if you use Atlas, make sure your IP is whitelisted.

SSH tunneling is a Pro feature. In the connection settings, enable SSH and provide the host, username, and a password or private key. Sutido remembers the server's host key on first use and warns you with a fingerprint dialog if it ever changes.

Yes. Passwords, SSH keys and API keys are encrypted with OS-level encryption on your machine. Nothing sensitive is stored in plaintext, and credentials are never sent to our servers.

Yes — abort cancels server-side, not just the connection: pg_cancel_backend on PostgreSQL, request cancellation on SQL Server, and KILL QUERY on ClickHouse.

Save it as a snippet from the shell. Snippets live in their own panel, and every query you run also lands in a searchable history.

Select rows or columns in the results grid and copy. One column copies as a plain value list; multiple columns copy as TSV that pastes straight into Excel. The context menu also offers JSON, SQL IN lists and Markdown tables.

If delete recovery was on (it is by default), yes — updates and deletes are journaled locally before they run. Open the changelog and restore the affected documents.

Yes. Describe what you need in plain language and Sutido generates the query for the current engine. Bring your own OpenAI, Gemini or Claude API key — requests go directly from your machine to the provider.

Visit the pricing page or use the upgrade button in the app. Every fresh install already starts a 14-day Pro trial — no credit card needed.

Yes, we offer a 30-day money-back guarantee. Contact support@sutido.com with your order details and we'll process your refund.

Larger teams can ask — write to support@sutido.com with the number of seats you need and we'll come back with a price.

Your account simply drops back to the Free tier at the end of the billing period. Your local data — connections, history, snippets — stays on your machine untouched.